144bet Privacy Policy

This Privacy Policy ("Policy") is issued by 144bet ("we", "us", "our") and applies to all personal data collected from individuals ("you", "your", "Player") who access, register on, or otherwise use the 144bet online gambling platform located at https://144bet.club and all associated services.

144bet operates as an online gambling destination offering sports betting, live casino games, and slot games to adult players in Bangladesh. In the course of providing these services, we necessarily collect and process certain categories of personal data. This Policy explains that processing in full, including the categories of data involved, the purposes and legal bases for processing, the parties with whom data is shared, and the rights available to you as a data subject.

This Policy applies to personal data collected through all channels operated by 144bet, including the website, any mobile-optimised versions of the site, our customer support channels, and our payment processing integrations with bKash, Nagad, and Rocket.

This Policy should be read alongside our Terms and Conditions, which govern the contractual relationship between you and 144bet, and our Responsible Gaming Policy, which sets out the player protection measures we maintain. This Policy was last revised on 1 January 2026 and supersedes all prior versions.

We collect personal data from you in three ways: data you provide directly when registering or using the platform; data generated automatically as you interact with the platform; and data received from trusted third parties as part of identity verification and payment processing.

Data You Provide Directly

• Registration data: Full legal name, date of birth, email address, residential address in Bangladesh, and mobile phone number associated with your mobile banking wallet (bKash, Nagad, or Rocket).
• Identity verification (KYC) data: A copy of your Bangladeshi National Identity Card (NID), and in some cases a selfie or secondary document for liveness verification purposes.
• Payment data: Your mobile wallet number, transaction reference IDs, and deposit and withdrawal amounts. We do not store full payment credentials — transactions are processed through the secure APIs of our licensed payment partners.
• Communications data: The content of any messages, emails, or support tickets you send to our customer support team, including any attachments you provide.
• Preferences and settings: Responsible gaming limits you set, notification preferences, and account dashboard configurations.

Data Collected Automatically

• Technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage data: Pages visited, time spent on each page, game sessions initiated, bets placed, bet amounts, game outcomes, and session durations.
• Cookie and tracking data: Information collected via cookies and similar technologies as described in Section 6 of this Policy.
• Log data: Server logs recording access times, error events, and security events associated with your account.

Data Received from Third Parties

• Payment verification data: Transaction confirmation and status data received from bKash, Nagad, and Rocket when processing your deposits and withdrawals.
• Identity verification data: Verification outcomes from any third-party identity verification service we engage to assist with KYC compliance.
• Fraud and AML screening data: Risk signals and screening outcomes from third-party anti-fraud and anti-money-laundering services.

We use the personal data we collect for the following specific purposes. Each purpose is linked to a legal basis for processing, which is described in full in Section 4.

Account Administration

We use your registration data and contact data to create and maintain your 144bet account, authenticate your identity at login, process your account settings and preferences, and communicate with you regarding account-related matters including transaction confirmations, security alerts, and account notices.

Identity Verification and KYC Compliance

We use your identity data, including your NID copy and any supplementary verification documents, to verify that you are who you say you are, that you meet the minimum age requirement of 18 years, and that your account is not being used for identity fraud. KYC verification is a regulatory obligation we take seriously and apply consistently across all accounts before first withdrawal.

Payment Processing

We use your financial data to process deposits and withdrawals via bKash, Nagad, and Rocket; to reconcile transactions against your account balance; to detect and investigate suspicious or irregular payment activity; and to produce the transaction records we are required to maintain for compliance purposes.

Responsible Gaming and Player Protection

We use your usage data and account activity to monitor for signs of problem gambling behaviour, to enforce the responsible gaming limits you have set, to operate our cooling-off and self-exclusion systems, and to contact you proactively where our monitoring systems flag a concern about your gambling patterns.

Anti-Money Laundering and Fraud Prevention

We use your identity data, financial data, and technical data to screen for money laundering, fraud, and other financial crime in accordance with our AML obligations. Where our monitoring systems flag a transaction or pattern of behaviour, we may freeze the relevant account and refer the matter to the appropriate authorities.

Platform Improvement and Analytics

We use aggregated and anonymised usage data to understand how players interact with the 144bet platform, which features are most used, and where the user experience can be improved. This analysis does not involve identifying individual players.

Marketing Communications

Where you have opted in to receive promotional communications, we use your contact data to send you information about bonuses, promotions, seasonal offers (such as those timed to the BPL, IPL, or ICC tournaments), and new platform features. You may withdraw consent to marketing communications at any time by contacting our support team or using the unsubscribe mechanism in any marketing email.

Every processing activity carried out by 144bet rests on one of the following legal bases. Where the legal basis is consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

144bet does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share your data only in the specific circumstances described below, and only to the minimum extent necessary for the relevant purpose.

Payment Partners

To process your deposits and withdrawals, we share the minimum necessary financial and identity data with our licensed payment partners: bKash, Nagad, and Rocket (Dutch-Bangla Bank). These partners act as independent data controllers for the data they process in connection with your mobile banking transactions and are subject to their own privacy policies and regulatory obligations.

Game Providers

The casino games and slot titles available on 144bet are supplied by third-party game studios including Pragmatic Play, Evolution Gaming, Spribe, and others. These providers may receive anonymised session identifiers and technical data necessary to deliver and authenticate game sessions. They do not receive your name, NID, or payment data.

Identity Verification Services

Where we engage a third-party identity verification provider to assist with KYC compliance, we share your identity data (name, date of birth, NID copy) with that provider for the sole purpose of confirming your identity. Such providers are contractually bound to process your data only for that purpose and to maintain appropriate security standards.

Regulatory and Law Enforcement Authorities

We will disclose your personal data to relevant regulatory bodies, law enforcement agencies, or other governmental authorities where we are legally required to do so, or where disclosure is necessary to prevent, detect, or investigate financial crime, fraud, or other serious harm.

Professional Advisers

We may share personal data on a confidential basis with our legal advisers, auditors, and accountants where necessary in connection with legal proceedings, compliance audits, or regulatory inspections. All such advisers are bound by professional obligations of confidentiality.

Business Transfers

In the event that 144bet undergoes a business reorganisation, merger, or acquisition, personal data held by 144bet may form part of the assets transferred. In such circumstances, we will notify affected players and ensure that any successor entity assumes equivalent data protection obligations.

144bet uses cookies and similar tracking technologies to operate the platform correctly, maintain your session state, and understand how the platform is used. A cookie is a small text file placed on your device by a web server; it enables the server to recognise your device on subsequent visits.

Types of Cookies We Use

• Strictly Necessary Cookies: Required for the platform to function. These include session cookies that maintain your login state, security tokens that protect against cross-site request forgery, and cookies that remember your responsible gaming settings. You cannot opt out of strictly necessary cookies without significantly impairing platform functionality.
• Functional Cookies: Used to remember your preferences such as language settings, preferred payment method, and display options. These improve your experience but are not essential to core platform operation.
• Analytics Cookies: Used to collect anonymised data about how players navigate the platform — which pages are most visited, how long sessions last, and where users exit the platform. This data is used to improve the platform and is not linked to your identity.
• Security Cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats. These cookies may record behavioural patterns such as mouse movement and keystroke timing for the sole purpose of distinguishing human users from automated scripts.

Managing Your Cookie Preferences

You can control non-essential cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies. Please note that blocking strictly necessary cookies will impair your ability to use the 144bet platform — you may not be able to log in or maintain a session. Detailed instructions for managing cookies in the most common browsers are available in your browser's help documentation.

We retain your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply to the main categories of personal data we hold:

When the applicable retention period expires, personal data is securely and irreversibly deleted from our systems, or anonymised such that it can no longer be linked to any individual. Self-exclusion records are retained indefinitely to prevent a self-excluded player from inadvertently being re-admitted to the platform.

As a data subject whose personal data is processed by 144bet, you have the following rights. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within 30 days.

• Right of Access: You have the right to request a copy of the personal data we hold about you, together with information about how it is being processed, the legal basis for processing, the retention period, and any third parties with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to Erasure: In certain circumstances, you have the right to request that we delete the personal data we hold about you. This right is not absolute — it does not apply where retention is required for legal compliance, to defend legal claims, or for responsible gaming safety obligations (such as self-exclusion records).
• Right to Restriction of Processing: You may request that we restrict our processing of your personal data in certain circumstances — for example, while a rectification request is being assessed, or where you have objected to processing based on legitimate interests.
• Right to Object: You have the right to object at any time to processing of your personal data where the legal basis is legitimate interests. You also have an unconditional right to object to the processing of your data for direct marketing purposes.
• Right to Data Portability: Where processing is based on your consent or the performance of a contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

144bet is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 18. All registration applicants are required to confirm at the point of registration that they are 18 years of age or older, and all accounts are subject to age verification as part of our KYC process before any withdrawal is approved.

If we become aware that personal data has been collected from a person under 18 — whether through a misrepresentation made at registration or by any other means — we will take the following steps immediately: suspend the account, void any outstanding bets or casino game results associated with the account, return any deposit balance that cannot be attributed to fraudulent activity, and permanently delete all personal data associated with the minor's account in accordance with our responsible gaming obligations.

If you are a parent or guardian and believe that a person under 18 in your care has registered an account on 144bet, please contact us immediately at [email protected]. We will investigate and act promptly.

144bet implements a multi-layered approach to data security designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, and destruction. Our security programme includes the following measures:

Technical Measures

• SSL/TLS Encryption: All data transmitted between your device and the 144bet platform is encrypted using industry-standard SSL/TLS protocols. The padlock icon in your browser address bar confirms that your connection is secure.
• Database Encryption: Sensitive data fields stored in our databases — including identity verification documents and financial data — are encrypted at rest using strong encryption standards.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. Staff members are granted the minimum level of data access required to perform their role, and all access is logged and audited.
• Intrusion Detection: Our infrastructure is monitored continuously for unusual access patterns, intrusion attempts, and other security events. Automated alerts are reviewed by our security team in real time.
• Secure Password Storage: Account passwords are never stored in plain text. We use industry-standard one-way hashing with salt to protect credentials.

Organisational Measures

• All staff with access to personal data receive data protection training and are subject to confidentiality obligations.
• Third-party service providers are subject to contractual security requirements before being granted access to any 144bet data.
• We conduct periodic reviews of our security practices and update them in response to evolving threats and best practices.

144bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law or regulatory guidance, or improvements to our platform and services. When we make material changes to this Policy, we will notify registered players by email to the address associated with their account and by displaying a prominent notice on the 144bet website for a minimum of 30 days prior to the changes taking effect.

The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. We encourage you to review this Policy periodically so that you remain informed about how we collect, use, and protect your personal data. Your continued use of the 144bet platform following notification of a policy update constitutes your acknowledgement of the revised Policy.

Where a proposed change would involve processing your personal data in a materially different way from that described in the current Policy — for example, sharing data with a new category of third party, or using data for a new purpose that requires your consent — we will seek your explicit consent before that change takes effect. You will always have the option to close your account and request deletion of your personal data if you do not wish to accept a material policy change.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 144bet processes your personal data, please contact our data protection team using the details below. We are committed to responding to all enquiries within 30 days and to resolving any concerns you raise in a fair and transparent manner.

Email: [email protected]

Please include "Privacy Policy Enquiry" in the subject line of your message, along with your registered account username, so that we can locate your account and respond effectively. For data rights requests (access, erasure, rectification, portability), please also include a brief description of the specific right you wish to exercise and the data category to which it relates.

We take all privacy enquiries seriously. If after contacting us you remain dissatisfied with our response, you have the right to escalate your concern to the relevant data protection supervisory authority in your jurisdiction.